Dr.SurgeonPGH said:The useful checklist is about verifiability rather than presentation.
I disagree that testing history is decisive. It tells you what a supplier did when they were being watched. Continuity of behaviour under stress — a late shipment, a failed test, a complaint — is more predictive than any run of good results.
pete_nash said:Eight months with one supplier, then a change in how they communicate that I noticed before I noticed anything about the product.
Shipping damage protocol for vendor vetting orders: if your package arrives with visible damage, temperature excursion, or broken vials:
- Photograph EVERYTHING before discarding packaging
- Note the temperature of the cold pack (liquid = possibly too warm)
- Contact the vendor within 24 hours with photos
- Request a replacement shipment or refund
- Do NOT use potentially compromised medication
Reputable vendors will replace damaged shipments without argument. If they push back, that's a red flag about the vendor.
mike_nyc said:I disagree that testing history is decisive.
There is a second half to this that has not been said yet. The mechanism and the magnitude are separate questions. Agreeing that something happens says nothing about whether it happens enough to act on.
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View ResultsOne thing that is still open after KarenAZ_mom’s answer:
How people are distinguishing a supplier having a bad batch from a supplier on the way out?
OP back with an update, since a thread like this is useless without one.
Went back through my own correspondence with an earlier supplier and the warning signs were all there in the replies, weeks before the quality changed. I was reading the product and not the behaviour.